Returns & Exchanges
At ArtfulTea, we want you to be completely satisfied with your premium loose leaf tea and accessories. If you are not happy with your purchase, we offer a 30-day window for returns on unopened tea and non-perishable teaware.
Review Eligibility
Ensure your item is in its original, unopened packaging and was purchased within the last 30 days to qualify for a full refund.
Contact Support
Email our customer service team with your order number and the reason for the return to receive a Return Authorization number.
Package Your Items
Securely pack the items in their original shipping box or a similar protective container to prevent damage to teaware or tea tins during transit.
Ship and Track
Send your package to our Santa Fe studio using a trackable shipping method; once received, we will process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing